Your Data
At Convey Law, keeping your data safe is one of our top priorities. We’ve built strong systems and processes to protect your personal information at every stage of your journey with us.
- Secure System
- Fully trained staff
- Trusted suppliers
- Certified
Our Security Measures
Security is built into everything we do – from how we design our systems to how we deliver our services.
We regularly carry out data protection assessments to make sure your information is safe and handled properly. Every piece of data has someone responsible for looking after it.
All our team members are trained to understand the critical importance of data protection and how to spot potential threats.
We only work with suppliers who meet our high security standards – and we check them regularly.
Where Your Data is Stored
All your data is hosted safely in secure UK-based Amazon Web Services (AWS) Data Centres.
We also work with trusted partners, known as sub-processors (these are third-party companies that help us provide our services, such as cloud storage or email systems), who may handle data on our behalf. You can find a full list of our sub-processors and where they store data in our Privacy Policy.
How You Can Stay Secure Online
We do everything we can to keep your data secure, but you can help too by following a few simple steps.
This adds an extra layer of protection to your accounts. For example, a password plus a code sent to your phone.
Cyber criminals often use fake emails (known as phishing) to trick people. Always:
- Double-check the sender’s email address
- Be cautious before clicking on links or opening attachments
Make sure your firewall and antivirus software are switched on and up to date, they help block threats before they cause harm.
These tools help you create strong, unique passwords for every account, and remember them for you.
Avoid using the same password everywhere, as it makes it easier for hackers to break in.
Our Certifications
We are Cyber Essentials Plus certified – a government-backed scheme that proves we take digital security seriously across our whole organisation.
We follow NIS2 regulations – EU-wide rules that raise the bar for cyber security.
Our Convey365 portal and case management system is ISO/IEC 27001 accredited – a global gold standard in information security. You can find out more by emailing us at 
itdepartment@convey365.com
We look forward to working with you.