Convey Security
The Convey Group are dedicated to protecting your data. Security is at the heart of all of our business functions and our dedicated team ensure that we adhere to Legal and Business requirements. Some of our considerations include:
Security by Design – Security is a key part of every stage of our development process, ensuring our products can protect your data end-to-end.
Accountability & Analysis – We perform regular Data Protection Impact Assessments (DPIAs) and ensure all data has an owner to provide oversight.
Training – All our staff are regularly trained on how to handle and process data, along with training on the latest threats.
Supplier Management – The supply chain is an increasingly popular method of attack within Cyber Security – we hold our suppliers to the same standards we set ourselves.
Where Your Data is Stored
All of the data held internally is hosted in AWS Data centres within the UK. A list of sub-processors and their data locations can be found via our privacy Policy.
How You Can Protect Your Data
We do everything we can to keep your data secure, but you can help too by following a few simple steps.
Multi Factor Authentication is a method of needing multiple pieces of information in order to log into a service. For instance, requiring both a password and a text message sent to your phone. This stops attackers from being able to use your accounts in the event of a data breach of a brute force attack.
Malicious Actors regularly use emails as a way to gain access to further accounts or to infect your systems. Always be wary for phishing emails – check the address of the sender and ensure it is a direct match with whoever you want to be communicating with. Always be wary before opening attachments, they could contain viruses!
Modern systems should come equipped with cyber security solutions already enabled, it is vital you keep these on!
Password Managers are a great way to improve your digital safety. Rather than using the same password across multiple services you can use a password manager to generate and store strong passwords that are immune to brute force attacks. Using the same password for everything can easily lead to problems – if someone can gain access to one account, they will have access to them all!
Our Certifications
We are Cyber Essentials Plus certified – a government-backed scheme that proves we take digital security seriously across our whole organisation.
We follow NIS2 regulations – EU-wide rules that raise the bar for cyber security.
Our Convey365 portal and case management system is ISO/IEC 27001 accredited – a global gold standard in information security. You can find out more by emailing us at 
itdepartment@convey365.com
We look forward to working with you.